Multi-Year Agreements (MYA)

How do MYAs help my business?

• More predictable operating costs and risk mitigation over the life of your equipment.

• Optimum customer care through our dedicated personnel, backed by INNIO’s global Jenbacher service network and remote services.

• All repairs made with original spare parts from INNIO’s Jenbacher gas engine division.

• Outage schedule is aligned with your workload, while integrated planning optimizes availability of parts, material, and service technicians.

• High performance through guaranteed availability and implementation of the latest technology.

• Flexible scope of agreements, customized to your specific needs. 

Engine Maintenance Lifecycle

Multi-Year Agreements

Material Stream Agreements (MSA)

With an MSA, you benefit from:

• Favorable prices and price security for genuine Jenbacher parts for the duration of the contract.

• The Jenbacher team takes care of planning and preferential dispatching for your spare parts needs.

• Latest available technology parts, delivered at the time needed.

• Exchange engines at pre-defined rates.

MSA includes:

• Materials delivery tied to 2K, 10K, 20K, 30K intervals and spark plugs

• Billing per actual operating hours of the engines, with minimum running hours commitment per year

• Regular invoicing and agreed intervals

MSA does not include:

• Lube oil, gas, or other commodities

• Cleaning of intercoolers

• Alternators

• Repair of damages and unplanned maintenance

• Unplanned maintenance or corrective parts

MSA advantages through indexing price escalation:

• Improve performance and maintenance spend 

• Improve financial and operational planning

• Focus resources on core business

Contractual Service Agreements (CSA)

With a CSA, you benefit from:

• Planned maintenance (preventative) and unplanned repairs (corrective).

• INNIO experts cover outage planning and dispatching of field technicians and parts orders.

• All parts are delivered with the latest technology level.

• Fast response to technical issues via 24/7 remote diagnosis.

• Predictive operational costs over the lifecycle via flexible CSA payment terms.

• Performance guarantees.

• Optional services like majors, oil management, and BOP.

• Financing of optional performance upgrades.

CSA includes (Direct Service):

• Preventive maintenance according to maintenance specifications

  • Genuine parts, including consumables

  • On-site labor cost & travel expenses

• Minor overhaul (carried out on site)

• Necessary repairs including spare parts for such repairs

• Remote Services / Teleservice - (Remote failure analysis and support, performance analysis)

• 24 / 7 accessibility to global Help Desk

• Operator’s personnel training – Jenbach / On-site

Scope of Multi-Year Agreements