Multi-Year Agreements (MYA)
Improve your performance at lower cost. Our multi-year agreements (MYA) are tailored service agreements to complement your capabilities with maintenance coverage, performance guarantee and operation support.
How do MYAs help my business?
More predictable operating costs and risk mitigation over the life of your equipment.
Optimum customer care through our dedicated personnel, backed by INNIO’s global Jenbacher service network and remote services.
All repairs made with original spare parts from INNIO’s Jenbacher gas engine division.
Outage schedule is aligned with your workload, while integrated planning optimizes availability of parts, material, and service technicians.
High performance through guaranteed availability and implementation of the latest technology.
Flexible scope of agreements, customized to your specific needs.
Engine Maintenance Lifecycle
Multi-Year Agreements
Material Stream Agreements (MSA)
With an MSA, you benefit from:
- Favorable prices and price security for genuine Jenbacher parts for the duration of the contract.
- The Jenbacher team takes care of planning and preferential dispatching for your spare parts needs.
- Latest available technology parts, delivered at the time needed.
- Exchange engines at pre-defined rates.
MSA includes:
- Materials delivery tied to 2K, 10K, 20K, 30K intervals and spark plugs
- Billing per actual operating hours of the engines, with minimum running hours commitment per year
- Regular invoicing and agreed intervals
MSA does not include:
- Lube oil, gas, or other commodities
- Cleaning of intercoolers
- Alternators
- Repair of damages and unplanned maintenance
- Unplanned maintenance or corrective parts
MSA advantages through indexing price escalation:
- Improve performance and maintenance spend
- Improve financial and operational planning
- Focus resources on core business
Contractual Service Agreements (CSA)
With a CSA, you benefit from:
- Planned maintenance (preventative) and unplanned repairs (corrective).
- INNIO experts cover outage planning and dispatching of field technicians and parts orders.
- All parts are delivered with the latest technology level.
- Fast response to technical issues via 24/7 remote diagnosis.
- Predictive operational costs over the lifecycle via flexible CSA payment terms.
- Performance guarantees.
- Optional services like majors, oil management, and BOP.
- Financing of optional performance upgrades.
CSA includes (Direct Service):
- Preventive maintenance according to maintenance specifications
- Genuine parts, including consumables
- On-site labor cost & travel expenses
- Minor overhaul (carried out on site)
- Necessary repairs including spare parts for such repairs
- Remote Services / Teleservice – (Remote failure analysis and support, performance analysis)
- 24 / 7 accessibility to global Help Desk
- Operator’s personnel training – Jenbach / On-site
Scope of Multi-Year Agreements
Our dedicated Jenbacher experts are available to provide personal consultation.